{"id":21,"date":"2026-09-29T20:59:18","date_gmt":"2026-09-29T20:59:18","guid":{"rendered":"https:\/\/elythionlabs.com\/contact\/"},"modified":"2026-10-09T21:00:50","modified_gmt":"2026-10-09T21:00:50","slug":"contact","status":"publish","type":"page","link":"https:\/\/elythionlabs.com\/es\/contact\/","title":{"rendered":"Contacto"},"content":{"rendered":"<div class=\"wp-block-group el-wrap el-page is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"el-eyebrow wp-block-paragraph\">ELYTHION LABS \/ CUSTOMER SUPPORT<\/p>\n<h1 class=\"wp-block-heading\">We&#8217;re here to help.<\/h1>\n<p class=\"el-lead wp-block-paragraph\">Questions about research products, documentation, shipping or an existing order? Contact our support team for clear, direct assistance.<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group el-card is-layout-flow wp-block-group-is-layout-flow\"><p class=\"el-eyebrow wp-block-paragraph\">EMAIL SUPPORT<\/p><h2 class=\"wp-block-heading\">Send us your question.<\/h2><p class=\"wp-block-paragraph\">Our support channel handles product identity, available records, catalog questions, order information and shipping inquiries.<\/p><p class=\"wp-block-paragraph\"><a href=\"mailto:support@elythionlabs.com\"><strong>support@elythionlabs.com<\/strong><\/a><\/p>\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:support@elythionlabs.com?subject=ELYTHION%20LABS%20inquiry\">Email the team \u2192<\/a><\/div><\/div><\/div>\n<\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-group el-card is-layout-flow wp-block-group-is-layout-flow\"><p class=\"el-eyebrow wp-block-paragraph\">BEFORE YOU WRITE<\/p><h3 class=\"wp-block-heading\">Help us assist you efficiently.<\/h3><ul class=\"wp-block-list\"><li>For orders, include your order number and the destination country.<\/li><li>For product inquiries, include the compound name and strength.<\/li><li>For analytical documents, include the batch or lot number if available.<\/li><li>Never send payment-card details or sensitive personal records by email.<\/li><\/ul><\/div><\/div><\/div>\n<h2 class=\"wp-block-heading\">Common questions<\/h2>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where do I check shipping services and charges?<\/summary><p class=\"wp-block-paragraph\">Visit <a href=\"\/es\/shipping-information\/\">Shipping Information<\/a> to view services for the United States and Ecuador, rates, service restrictions and delivery estimates.<\/p><\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I request a Certificate of Analysis?<\/summary><p class=\"wp-block-paragraph\">Check the <a href=\"\/es\/coa-library\/\">Biblioteca de la COA<\/a> first. For an unpublished document, email the team with the compound and batch details.<\/p><\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can you provide treatment or administration guidance?<\/summary><p class=\"wp-block-paragraph\">No. ELYTHION LABS supplies research-only materials and cannot advise on human or animal consumption, dosing, administration or treatment.<\/p><\/details>\n<p class=\"wp-block-paragraph\"><a href=\"\/es\/faq\/\">Explore more frequently asked questions \u2192<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>ELYTHION LABS \/ CUSTOMER SUPPORT We&#8217;re here to help. Questions about research products, documentation, shipping or an existing order? Contact our support team for clear, direct assistance. EMAIL SUPPORT Send us your question. Our support channel handles product identity, available records, catalog questions, order information and shipping inquiries. support@elythionlabs.com BEFORE YOU WRITE Help us assist [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/elythionlabs.com\/es\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elythionlabs.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elythionlabs.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elythionlabs.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elythionlabs.com\/es\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":5,"href":"https:\/\/elythionlabs.com\/es\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":426,"href":"https:\/\/elythionlabs.com\/es\/wp-json\/wp\/v2\/pages\/21\/revisions\/426"}],"wp:attachment":[{"href":"https:\/\/elythionlabs.com\/es\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}